ACH
Reporting

ACH Reporting

If an ACH payment is returned or a Notice of Change is received, entitled users will receive an email and/or text alert. Details on the returned ACH transactions and Notices of Change can be found under ACH Reporting.

Primary Admin users will receive an email alert when an ACH Return occurs or when a Notice of Change is received. Additional users must be enabled for ACH Reporting alerts to receive these alerts.

ACH Reporting | ACH Returns

1

Select ‘ACH' under ‘Reports’.

2

Returned ACH transactions for the current business day will be displayed for you to review. Click ‘Modify Search’ to search for transactions on a specific date or date range.

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If you receive a Notice of Change, please review your ACH templates to apply the necessary changes. If any ACH templates display an exclamation ( ! ) icon, click on the template and follow the instructions to automatically update the effected templates.

ACH Reporting | Notices of Change

1

To view Notices of Change, click on the ‘Notices of Change’ tab of the ACH Reporting page.

Select the “Template Impacted” to review and make the necessary changes.

ACH Reporting | Notices of Change

2

After you click into the specific template that is impacted, if any ACH templates display an exclamation ( ! ) icon, click on the template and follow the instructions to automatically update the effected templates.

ACH Reporting | Notices of Change

3

Alternatively, you may also find and correct your Returned ACH or Notices of Change by navigating to Money Movement > ACH.
If any ACH templates display an exclamation ( ! ) icon, click on the template and follow the instructions to automatically update the effected templates.